A Tier 1 French automotive supplier had coped with label printing issues. At high volume production, the continuous and efficient logistic label printing processes need the right supplies to ensure that the quality of the goods is continuously under control. To ensure proper functionality, each printer and its related accessory need maintenance.
Antra ID and the customer signed and annually maintained agreements to supply labels, packed with the related ribbons, for their barcode printers.
Antra ID has established long-term relationships with several labels and ribbon suppliers. Typically, they have their complementary focuses. Antra ID is responsible for selecting the right, best-fitting quality of supplies for the customer at a reasonable price.
To meet the traceability demands, each supply has a unique batch number, so all the possible reclamations can be supported by a sophisticated system.
Additionally, the agreement includes a continuous, material-free service and preventive maintenance of the 150+ delivered printer devices.
The customer can save cost by avoiding production shutdowns due to lack of supplies or damaged printer devices and can always count on a reasonable amount of backup supplies.